Systems Integration

-- AI-Enabled Systems Integration :--

AI is transforming productivity and workflows at unprecedented speed. However, value is only realised when AI is integrated into real business systems — ERP, CRM, service desks, data platforms, APIs and operational processes. Softcode helps organisations adopt AI in a way that is practical, measurable and aligned to enterprise architecture.

What we deliver

• Agentic AI Enablement: Design and integration of autonomous AI agents into workflows such as customer support, service operations, finance and internal knowledge delivery.
• Process Automation & Orchestration: Automate repetitive tasks across departments using secure integrations, approved data sources and reliable workflow controls.
• Enterprise Integration: Connect AI capabilities to your existing systems using robust API integration, middleware, data pipelines and monitoring so results are consistent and auditable.
• AI Readiness Architecture: Structure your systems and data for safe AI adoption — covering integration patterns, operational controls and change management for long-term success.

Why it matters

AI moves fast — your integration must move faster. We ensure AI is not deployed as an isolated tool, but as an enterprise capability that is properly integrated, managed and measurable.

We don’t just integrate systems — we integrate intelligence into your enterprise.

Value Added Mobile Solutions Scalable suite of mobile value added solutions, utilising SMS, USSD ,Voice, Airtime, etc. that caters for various industry verticals. Integrated Mobile Services Solution USSD Gateway & Solutions Mobile Engagements & Insights Customer Satisfaction Survey Mobile Campaigns SMS Gateway & Solutions

Enterprise Mobility Solutions Cost effective, scalable enterprise mobile solutions, including secure authentication and authorisation soutions

Mobile Payment Solutions Integrated mobile payments for multiple dynamic platforms, incorporating security, efficiency and convenience

We are simply a multi-disciplinary services company dedicated to helping our clients select and implement robust cost-effective Enterprise solutions. We are partnered with manufacturers of IT / Security products and service providers. Our total solutions span hardware and software for networks, enterprise servers, desktop platforms, mobile platforms, and handheld devices.
Our solutions have supported the telecommunications, finance industries, government agencies – all of which have demanding requirements for performance, feature expansion, privacy, distributed access, reliability, and –of course– security.

We take a holistic approach when assisting organisations to implement cost effective Enterprise technology and information security solutions.